FAQ’s

1. How can I see prices?

To see prices, you must create an account and login. You can do this by following the link here –

2. How do I order?

  • Please login in the top right hand corner. If not please register.
  • Once registered and logged in you will be able to see prices of product on the product pages.
  • Select your colour and the amount of packs you would like to purchase
  • Click ‘add to cart’.
  • Once you have completed purchasing your items, click…

3. What is the minimum order amount?

First order minimum is £300. However, after your first order there is no minimum spend.

4. Q: Can I make changes to my wholesale clothing account?

Yes, you can access your account settings here –

5. Q: Do you ship internationally?

Yes, please see delivery times and prices for your country by clicking here.

6. Q: Can I cancel my order?

If the order is already shipped we are not able to cancel it. Once you have received the items, please send it back to us in its original condition and we will refund your purchase.

7. Q: How can I return/exchange an item?

Please email us at info@fashion-book.com or call us on +44 116 262 9977 and our customer care team will be happy to assist you.

8. Q: Can I order single pieces from a pack or have different colours in a pack?

No, unfortunately this is not possible. We only sell in packs of a single colour.

9. Q. Can I mix the pack?

No, unfortunately this is not possible.

10. Q: Can you make my own designs?

No, unfortunately this is not possible. All our clothing is designed, in-house, by our experienced and skilled design team.

11. Q: Will I get charged VAT?

Yes, VAT is chargeable at 20% in the UK. For European Union customers with a valid VAT number, the VAT will get deducted at the end of the buying process at checkout. For European Union customers without a valid VAT number, the website will charge 20% VAT.

12. Q: Can you take credit or debit card payment over the phone?

We do take credit and debit card payments over the phone through our virtual Paypal terminal. Once your cart is ready to please give us call and we can take your payment over the phone for your order.